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Well, hello there.
I’m Rachael, a mom of two and a passionate UX professional with a decade of experience transforming complex challenges into elegant, user-friendly solutions. Let's connect!
My Work
As a UX Design Lead, I love creating user-friendly experiences that simplify complex ideas and processes. Here, you’ll find a collection of my work, highlighting my strategic and intentional approach to design.
My experience at a glance
Lead Product Designer, Contact Center
Cisco Systems Inc.
January 2024 – Present
Lead Product Designer, Partner Hub
Cisco Systems Inc.
May 2020 – January 2024
Senior Product Designer, Calling
Cisco Systems Inc.
May 2019 – May 2020
Product Designer, Calling
BroadSoft
June 2017 – May 2019
HCIM Graduate Assistant
University of Maryland
September 2015 – May 2017
UX Design Intern
Cortina Productions
May 2016 – August 2016
Graphic Designer
National Trust for Historic Preservation
January 2013 – August 2015
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