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Well, hello there.
I’m Rachael, I help teams navigate complex product challenges—from enterprise AI strategy and platform direction to shipping production experiences used by customers every day.
My Work
AI Strategy Lead, Product Thinker, and UX Leader
My experience at a glance
Lead Product Designer, Contact Center
Cisco Systems Inc.
January 2024 – Present
Lead Product Designer, Partner Hub
Cisco Systems Inc.
May 2020 – January 2024
Senior Product Designer, Calling
Cisco Systems Inc.
May 2019 – May 2020
Product Designer, Calling
BroadSoft
June 2017 – May 2019
HCIM Graduate Assistant
University of Maryland
September 2015 – May 2017
UX Design Intern
Cortina Productions
May 2016 – August 2016
Graphic Designer
National Trust for Historic Preservation
January 2013 – August 2015
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